To complete the legal triad required by payment gateways like Razorpay and ad platforms like Meta or Google, you need a robust Terms of Service (also known as Terms & Conditions).

For a nutrition-tech platform like EatDietly, the most critical aspect of this document is the Medical Disclaimer. Because you are providing health and dietary guidance, your ToS must legally separate your nutritional coaching from clinical medical advice to protect your business from liability.

Here is a meticulously structured, comprehensive Terms of Service tailored for your specific operations.

Terms of Service

Last Updated: [Insert Current Date]

Welcome to EatDietly (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of the eatdietly.com website, as well as any digital products, customized diet plans, and consultation services (collectively, the “Services”) provided by EatDietly.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or purchase our Services.

1. Crucial Medical & Health Disclaimer

EatDietly provides nutritional guidance, lifestyle coaching, and diet planning. We are not a medical organization, and our staff are not acting as medical doctors.

  • Not Medical Advice: The content, diet plans, and consultations provided by EatDietly are intended for general wellness and educational purposes only. They are not a substitute for professional medical diagnosis, treatment, or advice.

  • Consult Your Physician: Always seek the advice of your physician or other qualified healthcare provider before altering your diet, changing an exercise routine, or starting any weight loss program, especially if you have pre-existing conditions (e.g., PCOD/PCOS, diabetes, thyroid disorders, or cardiovascular disease).

  • Assumption of Risk: By using our Services, you acknowledge that any dietary changes involve inherent risks, and you voluntarily assume all risks associated with participating in our programs.

2. Our Services and Digital Products

EatDietly offers a range of digital downloads (eBooks, recipes), personalized diet planning, and live consultations.

  • Accuracy of Information: To create effective custom diet plans, we rely on the health and lifestyle information you provide during our onboarding quizzes or consultations. You agree to provide accurate, current, and complete information. We are not liable for any adverse outcomes resulting from inaccurate or undisclosed health information.

  • Service Delivery: Digital downloads are delivered immediately upon successful payment. Custom diet plans are delivered within the timeframe specified at the time of purchase, subsequent to the completion of your intake assessment.

3. Payments, Pricing, and Billing

  • Currency and Gateways: All prices are listed in Indian Rupees (INR) unless otherwise stated. We use third-party payment gateways (such as Razorpay) to process transactions securely.

  • Modifications: We reserve the right to modify our pricing at any time. However, any price changes will not affect orders that have already been placed and paid for.

  • Refunds: All purchases are subject to our formal [Link to your Refund Policy page], which dictates the eligibility for returns on digital goods, live sessions, and custom plans.

4. User Conduct and Communications

When interacting with our team via WhatsApp, email, or live consultations, you agree to maintain respectful and appropriate conduct.

  • We reserve the right to terminate your coaching program or consultation without a refund if you engage in harassment, use abusive language, or exhibit inappropriate behavior toward our nutritionists or staff.

  • WhatsApp Usage: By providing your phone number, you consent to receive direct communications regarding your program via WhatsApp.

5. Intellectual Property

All content on the EatDietly website, including text, graphics, logos, images, digital eBooks, and proprietary custom diet frameworks, is the intellectual property of EatDietly and is protected by applicable copyright laws.

  • Personal Use Only: When you purchase a digital product or receive a customized diet plan, you are granted a limited, non-exclusive, non-transferable license for your personal use only.

  • Prohibition: You may not reproduce, distribute, resell, or publicly share our eBooks, meal plans, or premium content without explicit written permission from EatDietly.

6. Limitation of Liability

To the maximum extent permitted by applicable law, EatDietly and its founders, nutritionists, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, health complications, or data loss, resulting from your access to or use of, or inability to access or use, the Services.

7. Third-Party Links

Our website may contain links to third-party web sites or services that are not owned or controlled by EatDietly. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

8. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in [Insert Your City/State, e.g., New Delhi, India].

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by updating the “Last Updated” date at the top of this page. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

Contact

eatdietly@gmail.com | +91-9205801844